Contact
Questions about sizes, your order or a pair of heels? Write to us and we will reply by e-mail.
Write to us
Use the form below. Your message goes straight to our inbox.
E-mail and phone
E-mail: sales@loveheels.eu
Phone: +420 608 530 139
E-mail is the fastest way to reach us.
Returns and complaints
Want to return something, swap a size or make a complaint? Please start it in our Returns portal. It takes a few minutes, and the portal guides you through each step, including shipping.
Please do not bring returns or complaints to the office without a request from the portal. That way we can process your case faster.
Our office
Senovážné náměstí 992/8
110 00 Prague
Czechia
Getting there
Public transport: Metro B – Náměstí Republiky, Metro C – Hlavní nádraží, trams 3, 5, 6, 9, 14, 24 – Jindřišská
Parking: paid parking nearby
Collecting your order
You can collect an order at our office only after arranging it by e-mail or phone. If you prefer to pick up in person somewhere else, use one of the many Packeta pickup points.
Post
Please send post to our office, not to the registered seat in Prague 8 - Troja.
Full company details are in our Legal notice.